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Terms of Use

Last updated: November 2024

Agreement to Terms

By accessing or using the Sorvounsuf website and services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

Description of Services

Sorvounsuf provides language learning programmes and instruction services. Our website offers information about these programmes and enables prospective students to submit enquiries and register for courses.

Eligibility

You must be at least 16 years of age to use our services. By using our website, you represent that you meet this age requirement.

User Accounts and Registration

When you register for a programme or submit an enquiry, you agree to:

  • Provide accurate and complete information
  • Maintain the accuracy of your information
  • Keep your contact details current
  • Accept responsibility for all activities under your account

Programme Enrolment

Acceptance

Submission of an enquiry does not guarantee acceptance into a programme. We reserve the right to accept or decline enrolment based on programme availability and suitability.

Payment Terms

Programme fees must be paid according to the payment schedule provided upon enrolment. All prices are listed in British Pounds (GBP) and include applicable taxes.

Refund Policy

Refund eligibility depends on the timing of withdrawal:

  • Full refund: Cancellation more than 14 days before programme start
  • 50% refund: Cancellation 7-14 days before programme start
  • No refund: Cancellation less than 7 days before programme start or after programme begins

Intellectual Property

All content on this website, including text, graphics, logos, images, and course materials, is the property of Sorvounsuf and is protected by copyright and other intellectual property laws.

You may not:

  • Copy, reproduce, or distribute our content without permission
  • Modify or create derivative works from our materials
  • Use our content for commercial purposes without authorisation
  • Remove copyright notices or proprietary marks

Acceptable Use

When using our website and services, you agree not to:

  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Transmit harmful or malicious code
  • Attempt to gain unauthorised access to our systems
  • Interfere with the proper functioning of the website
  • Impersonate another person or entity
  • Harass, abuse, or harm other users or staff

Student Conduct

Students enrolled in our programmes must:

  • Attend scheduled sessions or provide advance notice of absence
  • Treat instructors and fellow students with respect
  • Complete assignments and participate actively
  • Refrain from disruptive behaviour

We reserve the right to terminate enrolment for violations of conduct expectations without refund.

Disclaimers

Service Availability

We strive to maintain website availability but do not guarantee uninterrupted access. We may suspend or modify services for maintenance or other reasons without prior notice.

Learning Outcomes

While we design our programmes to support language acquisition, individual results vary based on factors including prior knowledge, effort, practice, and natural aptitude. We do not guarantee specific learning outcomes or fluency levels.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites.

Limitation of Liability

To the fullest extent permitted by law, Sorvounsuf shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or services.

Our total liability for any claims related to our services shall not exceed the amount you paid for the relevant programme.

Indemnification

You agree to indemnify and hold Sorvounsuf harmless from any claims, damages, or expenses arising from your use of our services or violation of these terms.

Changes to Services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. We will provide reasonable notice of material changes affecting enrolled students.

Changes to Terms

We may update these Terms of Use periodically. Continued use of our services after changes constitutes acceptance of the modified terms. We encourage you to review these terms regularly.

Termination

We may terminate or suspend your access to our services immediately, without notice, for conduct that we believe violates these terms or is harmful to our business, other users, or third parties.

Governing Law

These Terms of Use are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full effect.

Entire Agreement

These Terms of Use, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and Sorvounsuf regarding use of our services.

Contact Information

For questions about these Terms of Use, contact us:

Email: [email protected]
Address: 47 Kingsway, London WC2B 6EY, United Kingdom

Sorvounsuf

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Email: [email protected]

Address: 47 Kingsway, London WC2B 6EY, United Kingdom

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