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Privacy Policy

Last updated: November 2024

Introduction

This Privacy Policy explains how Sorvounsuf collects, uses, and protects your personal information when you use our website and services.

Information We Collect

Information You Provide

When you submit an enquiry form or register for our programmes, we collect:

  • Full name
  • Email address
  • Language level and learning goals
  • Any additional information you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website
  • Device information

How We Use Your Information

We use your personal information for the following purposes:

  • Responding to your enquiries about our programmes
  • Processing your enrolment and providing language instruction
  • Communicating with you about your programme progress
  • Sending relevant information about our services
  • Improving our website and services
  • Complying with legal obligations

Legal Basis for Processing

We process your personal information based on:

  • Your consent when you submit forms or accept cookies
  • Performance of a contract when you enrol in our programmes
  • Legitimate interests in operating and improving our business
  • Legal obligations we must fulfil

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Instructors assigned to your programme
  • Service providers who assist with website hosting and email communications
  • Legal authorities when required by law

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Enquiry information is typically retained for two years unless you request earlier deletion.

Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, contact us at [email protected]

Cookies

Our website uses cookies to enhance functionality and analyse usage. You can control cookie preferences through our cookie banner and your browser settings. For more information, see our Cookies Policy.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

International Data Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Email: [email protected]
Address: 47 Kingsway, London WC2B 6EY, United Kingdom

Sorvounsuf

Empowering communication through expert language instruction

Legal

  • Privacy Policy
  • Terms of Use
  • Cookies Policy
  • GDPR

Contact

Email: [email protected]

Address: 47 Kingsway, London WC2B 6EY, United Kingdom

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