GDPR Compliance Information

Last updated: November 2024

Our Commitment to GDPR

Sorvounsuf is committed to complying with the General Data Protection Regulation (GDPR) and protecting the privacy rights of individuals in the European Economic Area and the United Kingdom.

Data Controller

Sorvounsuf acts as the data controller for personal information collected through our website and services.

Contact details:
Email: [email protected]
Address: 47 Kingsway, London WC2B 6EY, United Kingdom

Lawful Basis for Processing

We process your personal data under the following lawful bases:

• Consent: When you submit enquiry forms or accept cookies
• Contract: When processing is necessary to perform our services
• Legitimate Interests: For business operations and service improvement
• Legal Obligation: When required by law

Your Rights Under GDPR

You have the following rights regarding your personal data:

Right to Access

You can request a copy of the personal data we hold about you.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data in certain circumstances.

Right to Restrict Processing

You can request that we limit how we use your personal data.

Right to Data Portability

You can request transfer of your data to another service provider in a structured, commonly used format.

Right to Object

You can object to processing of your personal data based on legitimate interests.

Right to Withdraw Consent

Where processing is based on consent, you can withdraw that consent at any time.

Right to Lodge a Complaint

You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

How to Exercise Your Rights

To exercise any of these rights, contact us at [email protected]. We will respond to your request within one month, though complex requests may take up to three months.

We may require verification of your identity before processing your request.

Data Protection Measures

We implement appropriate technical and organisational measures to ensure data security:

• Encryption of data in transit and at rest
• Access controls and authentication
• Regular security assessments
• Staff training on data protection
• Secure data storage and backup procedures

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

Third-Party Processing

When we engage third-party service providers to process personal data on our behalf, we ensure they comply with GDPR requirements through appropriate contracts and safeguards.

International Data Transfers

If we transfer your personal data outside the EEA or UK, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions recognising equivalent data protection
• Other legally approved transfer mechanisms

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significant impacts on individuals.

Contact Information

For questions about our GDPR compliance or to exercise your rights:

Email: [email protected]
Address: 47 Kingsway, London WC2B 6EY, United Kingdom

Updates to This Information

We may update this GDPR information as regulations evolve or our practices change. The latest version will always be available on this page.